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Privacy Statement

Counselling Calma is  committed to protecting your privacy and the confidentiality of any personal information you provide to us.


We comply with the Commonwealth Privacy Act and other relevant state laws in relation to the management of personal information.


This privacy statement provides information about the personal information that Counselling Calma collects,  and the ways in which Counselling Calma uses that personal information.


Personal information collection

Counselling Calma may collect and use the following kinds of personal information:

  • information about interactions carried out over this website (including but not limited to personal communications with Counselling Calma and personal information that may include health related information); and

  • any other information that you send to Counselling Calma

Using personal information

Counselling Calma may use your personal information to:

  • send to you statements and invoices; and

  • collect payments from you.

Where Counselling Calma discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Counselling Calma may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data

Counselling Calma will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Counselling Calma will store personal information you provide on secure third party servers, and may store hard copies of personal and/or clinical information in secured locked storage.

Counselling Calma is not responsible for the privacy policies or practices or storage security of any third party provider.

Cross-border data transfers

Information that Counselling Calma collects may be stored and processed in and transferred between any of the Australian States in which Counselling Calma operates to enable the use of the information in accordance with this privacy policy.

You agree to such cross-border transfers of personal information.

Updating this statement

Counselling Calma may update this privacy policy by posting a new version on this website.

You should check this page occasionally to ensure you are familiar with any changes.

Other websites

This website contains links to other websites.

Counselling Calma is not responsible for the privacy policies or practices of any third party.


If you have any questions about this privacy policy or Counselling Calma's treatment of your personal information, please write by email to:

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